Responsible Gambling at Spade Starts With You in Control

Spade is for adults only. You must be 18 years or older to register an account, deposit funds or play any game on the site. We may ask for identity verification at any point to confirm your age and identity before processing withdrawals. If you are under 18, or if someone in your household is, please close this page now.

Tools you control from your account dashboard

Every Spade account comes with a set of controls under Account Settings, listed under a section labelled Responsible Play. These are not hidden behind support tickets. You can adjust most of them yourself, in real time, from your desktop or the mobile site.

• Deposit limits: set a daily, weekly or monthly cap on how much you can add to your balance. Lowering a limit takes effect immediately. Raising one takes effect after a cooling-off period, so a bad night doesn't turn into a bigger one.
• Loss limits: cap how much you can be down over a set period, independent of your deposit limit.
• Session time reminders: pop-up alerts after a set number of minutes of continuous play, so a quick session doesn't stretch into hours without you noticing.
• Cool-off periods: lock your account for 24 hours, 7 days or 30 days. Deposits are disabled and marketing emails pause automatically.
• Self-exclusion: request a longer block, from 6 months up to permanent closure. Once submitted, our support team actions it and does not send you promotional contact for the duration.

Self-exclusion: what actually happens

Requesting self-exclusion at Spade closes your ability to log in, deposit or play for the period you choose. Bonus offers and marketing stop. If you self-exclude and try to open a new account during that window, our verification checks are designed to catch it and decline the registration. If you reach the end of a fixed self-exclusion period and want to return, you'll need to actively request reactivation. Accounts are not reopened automatically.

Permanent self-exclusion is treated as final. If you're not sure which option suits you, our support team can talk through the difference between a cool-off, a fixed exclusion and permanent closure before you commit to one.

Warning signs worth checking in on

Gambling problems don't usually announce themselves. They show up as patterns. Chasing losses by depositing more than planned. Playing to relieve stress rather than for the entertainment of it. Losing track of time or money spent. Borrowing to fund play, or hiding the amount you spend from family. Feeling irritable when you try to cut back.

• You've raised your deposit limit more than once in a short period
• You're gambling to chase a previous loss rather than for fun
• Play is affecting your sleep, work or relationships
• You feel you can't stop once you've started a session
• Money set aside for bills or essentials has gone toward deposits

If any of that sounds familiar, using one of the tools above is a reasonable next step, and so is talking to someone outside the situation.

Free, confidential support in Australia

Gambling Help Online is a free, confidential counselling service available to anyone in Australia, run independently of any casino operator. You can call 1800 858 858 any time of day or night, or visit https://www.gamblinghelponline.org.au/ to chat online, read self-assessment tools, or find local face-to-face services. There is no cost and no obligation, and you don't need to be in crisis to call.

Support is also available for people worried about a partner, friend or family member's gambling, not just for the person playing. The same phone line and site cover both.

Third-party blocking software

If you want a barrier that doesn't rely on willpower alone, consider installing gambling-blocking software on the devices you use. These tools work at the device or network level and can restrict access to gambling sites including Spade, independent of any account settings on our end. They're worth pairing with a formal self-exclusion request rather than using instead of one.

Practical habits that help

• Decide your deposit amount before you start a session, using AUD, and treat it as the cost of entertainment for that sitting
• Set a deposit limit in your account before you ever hit a losing run, not after
• Avoid playing when you're tired, upset or after drinking
• Take the session reminder seriously when it pops up rather than dismissing it out of habit
• Keep gambling money separate from money set aside for bills, rent or savings

None of these tools guarantee an outcome and none of them make gambling a way to earn income. They exist to keep the experience inside boundaries you set for yourself, before the fact rather than after.

Related pages

For more on how an account works day to day, see Bonuses for current offers with full T&Cs, Banking for AUD deposit and withdrawal methods, and VIP for how our loyalty tiers work. Ready to set up your own limits from day one? Register an account and configure Responsible Play settings before you make your first deposit.