The Terms and Conditions Behind Every Game at Spade

Who these terms apply to

These terms apply to every person who opens an account with Spade from Australia. You must be 18 years or older to register, deposit or play, no exceptions. By creating an account you confirm you meet this age requirement and that you are opening the account for yourself, not on behalf of someone else.

The registered company name behind Spade is published in the site footer, please confirm it there before you deposit. Licensing details for Spade should also be confirmed via the information published in the site footer. We do not ask you to take anything on trust that you cannot verify yourself in that footer block.

Your account

One account per player, per household, per IP address where reasonably identifiable. You are responsible for keeping your login details and password secure. If you suspect unauthorised access to your account, contact our support team straight away so we can lock it down and investigate.

• Account details, including your name and address, must match the identity documents you provide during verification
• We may ask for proof of identity, proof of address, or proof of payment method ownership at any time, not only at withdrawal
• Accounts found to be duplicated, or opened using false information, may be suspended pending review
• You may set deposit limits, loss limits or time-outs on your account at any point through your account settings

Deposits and withdrawals

Deposits are processed in AUD through PayID, POLi, Visa, Mastercard, Bitcoin, Tether (USDT), Neosurf or bank transfer, depending on what is enabled on your account. Minimum and maximum deposit amounts are shown at the cashier and can vary by method. Withdrawals are paid back to a payment method in your name, matching the identity on file. We run standard checks before releasing a withdrawal, which is normal practice across the industry and protects both you and us against fraud.

Processing times depend on the method used. PayID and POLi withdrawals are typically the fastest once verification is complete, while card and bank transfer withdrawals can take longer due to banking network schedules. Crypto withdrawals depend on network confirmation times, which are outside our control. Full details on methods and expected timeframes sit on the Banking page.

Bonuses and promotions

Every bonus offered by Spade, including the welcome package and any ongoing free spins on selected pokies, carries its own specific terms covering wagering requirements, maximum bet size while a bonus is active, eligible games and expiry windows. T&Cs apply to all bonuses without exception. Full current figures and conditions for the welcome package sit on the Bonuses page, and you should read them before opting in.

Fair play and game rules

Games supplied by Pragmatic Play, Evolution Gaming, BGaming, Nolimit City, Betsoft, Booming Games and Spribe run on their own certified random number generation and, for live tables, real dealers operating in real time. Game-specific rules, paytables and return-to-player figures are displayed within each game. Where a game malfunction occurs, the game's logged history takes precedence over any on-screen display error.

Suspension and closure of accounts

We may suspend or close an account where we reasonably suspect fraud, collusion, underage play, breach of these terms or a legal obligation to do so. Where an account is closed for reasons unrelated to misconduct, any verified balance is returned to the player. You can also close your own account at any time, temporarily or permanently, through the tools described on the Responsible Gambling page.

Changes to these terms

We update these terms from time to time to reflect new games, new payment methods or regulatory changes affecting the Australian market. Material changes will be flagged on the site. Continuing to use your Spade account after an update takes effect counts as acceptance of the revised terms.

Player protection

Nothing in these terms overrides your right to gamble responsibly. If gambling stops being fun, free and confidential support is available around the clock through Gambling Help Online on 1800 858 858 or at https://www.gamblinghelponline.org.au/. This service operates independently of Spade.

Related pages

For the practical side of these terms, see Banking for deposit and withdrawal methods, Bonuses for current welcome offer terms, and Responsible Gambling for account limits and support resources. Ready to play? Head to Register to open your account.